Ask the Island anything.
Get a booking request.
Rainforest tours, bio-bay kayaking, coffee haciendas, Old San Juan food walks — searchable by conversation. The concierge sends a request, the operator confirms, then you pay. No hallucinated bookings.
The 9PM Problem
Tourists ask questions at 9pm on WhatsApp: “Do you have space Thursday for two?”Operators are on tours or asleep. By morning, the tourist booked on Viator or GetYourGuide — which take 20–25% commission. The after-hours demand exists. Someone else captures it.
How It Works — Request, Not Instant Booking
Ask Anything
Chat in any language. The concierge recommends tours by location, time, and preferences.
Pick Your Tour
See availability, price, and details. Express interest — no payment yet.
Operator Confirms
The operator confirms availability and price. Only then does payment capture happen.
Stripe Checkout
Secure payment via Stripe Connect. 12% founding commission stays local — the rest is the operator's.
WhatsApp Confirmation
Receive booking confirmation with location, instructions, and contact info — right in your chat.
Verified Review
24 hours after your tour, the concierge follows up. One rating, backed by a real booking — no fake reviews.
KEY: The concierge never invents inventory. It only offers what operators loaded. No booking is ever created without operator confirmation. Seven day-one guardrails protect both visitors and operators.
Day-One Guardrails
Dedup / Claim Guard
Repeat requests and claim loops detected — answered with context, not re-processed.
Session Cap
Concurrent sessions per visitor are capped to prevent bot abuse.
TTL + Summarize
Conversation context expires on schedule; summarized state retained for continuity, raw transcripts purged.
Token Budgets
Per-session token limits keep runaway conversations from becoming runaway costs.
Rate Limits
Per-visitor request throttling across WhatsApp and web.
Circuit Breaker
Automatic pause and human-ops notification on error-rate spikes.
Human Handoff
Unresolved or policy-sensitive requests escalate to a human operator or agenté ops.
Verified Reviews — 100% Real Bookings
Every rating is backed by a real booking or a real concierge conversation. No anonymous drive-by reviews. Operators get a 48-hour right of reply. Sustained below 3.5★ triggers delisting review.
“Best bio-bay tour — concierge answered at 10pm, operator confirmed in 20 minutes.”
External ratings are always labeled and never blended with verified agenté scores.
Founding Tour Operator Program — Puerto Rico
$149/mo founding rate (12-month lock) · 12% founding commission on marketplace bookings · Dashboard included — demand data, conversion rates, verified reviews.
💬 Apply via WhatsApp